The financial services industry places heavy demands on its network and computing infrastructure for critical operational functions and applications. When latency, outages and security breaches occur they result in severe consequences for the whole business cycle, from operations to employee productivity to customer service and all the way to your bottom line. CDI’s specialized financial services IT support staff of highly trained engineers and support staff are ready to assist in any situation.
CDI provides the dedicated time, technical expertise and enterprise resources to design and implement a customized monitoring and remediation strategy.
Network Infrastructure Monitoring and Remediation Service is a 24x7x365 solution that holistically observes your whole network infrastructure: servers, routers, switches, firewalls, unified communications equipment, edge and other attached devices. Our service monitors and proactively responds to issues within your network on a continuous basis, from alert reporting to 100% problem ownership.
CDI’s U.S.-based financial services IT support team works with organizations to coordinate resolution of incidents that require multiple inputs from application or hardware vendors, masking the process from the end user. The team is available 24/7/365 with remote analytics, deploy software patches and handle remediation of issues in the background while end users continue to work.
With Server and Desktop Management Services, financial service organizations can entrust these critical services to experts with years of expertise and powered by redundant Network Operations Centers (NOC) in Atlanta and Teterboro, N.J. Our team provides 24×7×365 monitoring and management of servers and desktops.